{"id":1206,"date":"2025-07-30T13:37:44","date_gmt":"2025-07-30T13:37:44","guid":{"rendered":"https:\/\/www.holidayinn-zilina.sk\/?page_id=1206"},"modified":"2025-12-08T14:51:36","modified_gmt":"2025-12-08T14:51:36","slug":"returns-and-complaints-policy","status":"publish","type":"page","link":"https:\/\/www.holidayinn-zilina.sk\/en\/returns-and-complaints-policy\/","title":{"rendered":"Returns and Complaints Policy"},"content":{"rendered":"<p><span style=\"color: black\">On this page, you will find basic information about the conditions and procedure for filing a complaint regarding services provided by our hotel. If you are dissatisfied with the accommodation, additional services, or any aspect of your stay, we kindly ask you to review our complaints policy.<\/span><\/p>\n<p><span style=\"color: black\">A detailed document in PDF format is available for download below.<\/span><\/p>\n<p><a href=\"https:\/\/www.holidayinn-zilina.sk\/wp-content\/uploads\/sites\/409\/2025\/12\/HIZA-Claims-Procedure-Document_REKLAMACNY-PORIADOK-ULT-DEC2025-2.pdf\">HIZA &#8211; Claims Procedure Document_REKLAMA\u010cN\u00dd PORIADOK &#8211; ULT DEC2025<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On this page, you will find basic information about the conditions and procedure for filing a complaint regarding services provided by our hotel. If you are dissatisfied with the accommodation, additional services, or any aspect of your stay, we kindly ask you to review our complaints policy. A detailed document in PDF format is available [&hellip;]<\/p>\n","protected":false},"author":448,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-contacts.php","meta":{"footnotes":""},"class_list":["post-1206","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and Complaints Policy &#8212; Holiday Inn \u017dilina &#8212;<\/title>\n<meta name=\"description\" content=\"On this page, you will find basic information about the conditions and procedure for filing a complaint regarding services provided by our hotel. If you are dissatisfied with the accommodation, additional services, or any aspect of your stay, we kindly ask you to review our complaints policy.  A detailed document in PDF format is available for download below.  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